You may return all unopened items purchased at www.tcr-online.com within 30 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs and may be charged a restocking fee of 10 percent. No returned merchandise will be accepted without a Return Material Authorization Number (RMA#) and after a period of 90 days from the date of shipping.
Please email us @ firstname.lastname@example.org to request an RMA#. Be sure to include your reason for return, product SKU, and quantity returning. Upon approval, we will email you back an RMA# as soon as possible (usually within 1-3 business days).
Ship authorized returns to the following address:
1905 South 1045 West
Salt Lake City, UT 84104
Please reference the RMA# on your return.
We will credit you in the same manner as your original payment within 7 days of receiving the returned item.